Provide reliable and professional service
You have arrived ! The driver is waiting for you !! Namaste !!!
You will receive a floral welcome with genuine friendly smiles. He will offer you water and some biscuits and will ensure that you are comfortable before leaving.
The driver will accompany you by car during the whole of your trip. He knows the itinerary, the visits you have chosen and the priorities you have. Within this framework you are his guest and he will enjoy showing you some of the Incredible India that he loves. His hours are flexible, but must remain reasonable for health and safety reasons. In case of difficulties, he will be available for assistance 24h/24. He will provide you with an Indian mobile telephone to facilitate contact when needed during and after visits and for emergencies.
He will meet you at the starting point of your tour and leave you at its end. If you arrive by air, he will pick you up/drop you off at the airport at any time of day and night.
He will drive you in comfort and security along your itinerary which he knows in detail due to his involvement during the planning stage. He also knows your interests and objectives and the style and pace in which you wish to cover the programme. He will discuss this with you to ensure full mutual understanding and any changes you might wish to make. His aim is to make your trip a lifetime memory. Please do not hesitate to communicate openly with him.
A South India by Car and Driver driver will be happy to discuss with you and answer questions you may have on all subjects within his scope. He is not a tour guide and his primary role is to drive you safely, smoothly and comfortably. However, he has knowledge, experience and enthusiasm that he would enjoy sharing with you. The roles of certified guides and journey assistants you might wish to book are explained separately.
Upon arrival at each site to be visited the driver will give you general information. He will show you where he will be parked and will take you to the entrance or ticket counter and, if you wish, will help you find a site guide. He is not allowed to enter the sites himself. He will look after your luggage and belongings in the car. When you have finished your visit he will be waiting for you at the predefined place. If necessary, you can contact him on the Indian mobile phone.
At the end of each day’s programme he will take you to the predefined accommodation and he will be on time in front of your accommodation the following day. The accommodation’s baggage handlers will take charge of your belongings during check-in and return them to the car when you leave.
When special bookings have been included in the programme, he will drive you there and collect you when you have finished. At your request, he will suggest restaurants for lunch or dinner and take you there and collect you afterwards. He will do likewise, at your request, for shops, markets, artisanal manufacturers, etc. He will never receive commission from places he takes you to.
The car will be maintained in excellent condition, properly serviced, with good tyres. As a rule, the driver will clean the car inside and out at least every other day. The car is his lively-hood and he maintains its reliability at all times.
Note : A last and very important point about your driver. He has the qualifications and experience to perform his job. He is licensed to carry tourists, which includes issues of moral behaviour and requires the absence of a criminal record and an accident record. He has signed the South India by Car and Driver Defensive Driving Charter, based on a concept initiated in the USA, extended to include customer comfort and security and personal ethics. This, in addition to agreeing to respect our procedures and policies.